FAQ

is this site legit?

Absolutely! We know our prizes may seem too good to be true, but we are a UK based company. Our business is built on trust and our customers – we’re completely transparent, so should you have any questions, don’t hesitate to ask!

How many tickets can i buy for one draw?

Each player can buy a maximum of 5 tickets per competition, head over to our live prizes page to enter!

How long will my prize take to be delivered?

We will deliver each prize within 7 days. We will contact you to arrange the date.

What if the competition hasn’t sold out when the timer ends?

If the competition has not sold out, extra time will be added. We will do this a maximum of 3 times before we announce a winner and offer a cash prize.

Are the chosen winners completely random?

Yes, we guarantee all winners are chosen completely at random.

Are all prizes authentic?

We purchase prizes directly from the Designers or reputable retail outlets such as Selfridges or Harvey Nichols. All prizes will be delivered with all original packaging and authentic paperwork where applicable.

How much will it cost?

You just need to pay for a ticket, no other costs.

Pre-Sales Question?

Have you got a pre-sales question that’s not answered in our FAQs ? Then please feel free to ask it here. Do check your spam folder if you don’t see a reply within a day.

Note, this form is for pre-sales questions only. Existing customers with support requests should use this Customer Support Form.

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